Shipping Policy

Free Standard Shipping

We offer FREE standard shipping on all orders over $159 within Australia. Please allow 1 to 3 business days for order processing and fulfillment before dispatch. While we strive to deliver your order as quickly as possible, please note that delivery times may vary depending on your location.

Delivery Timeframe

Once dispatched, estimated delivery times are as follows:

Please note that delivery times may be affected by public holidays, natural disasters, or other unforeseen circumstances.

Pre-Ordered or Back-Ordered Items

If your order includes pre-ordered or back-ordered items, we will ship available items immediately and dispatch the remaining items as soon as they become available. If you receive only part of your order, rest assured that the remaining items will be shipped shortly.

Order Tracking

Upon dispatch, you will receive a confirmation email and/or SMS (if a mobile number is provided) containing your tracking ID and a link to monitor your package's journey. You can also track your order on our Tracking Page.

Please allow 1 to 3 business days for tracking information to be updated.

Incorrect Shipping Address

 

 

It is the customer's responsibility to ensure the shipping address provided is accurate. Due to the fast-paced nature of order processing, there is only a limited window to correct any errors. If you have entered an incorrect address, please contact us immediately at shop@yunisyd.com.au.

Returns Policy

Customers are responsible for the cost of return shipping to YuNi Store. For detailed instructions on how to initiate a return, please refer to our Refund Policy.

Lost or Stolen Packages

YuNi Online Store is not liable for packages that are lost or stolen after being marked as delivered. If your tracking information indicates that your package has been delivered but you have not received it, please contact the shipping carrier directly using the details provided on our Tracking Page. For further assistance, reach out to our customer support team at shop@yunisyd.com.au.

Contact Us

If you have any questions or concerns regarding your order, please do not hesitate to contact our customer support team at shop@yunisyd.com.au. We are here to help!